Book a call with Artist Relations from the Studio page, or email [email protected] and we'll route you. Which one you use depends on where you are with EVEN.
If you're exploring Studio
Studio is invite only. Book a call with Artist Relations, or come through your label, distributor, or partner contact at EVEN. Studio is open to both independent and major-label artists, so an invite isn't a question of roster size.
If your campaign is already running
Use the shared thread with your EVEN team. Every campaign runs one, staffed by a dedicated group across Client Services and Artist Relations, from kickoff through the campaign. It's faster than email and it keeps your whole team on the same history. Anything urgent in a drop window belongs there.
Support hours
[email protected] is answered Monday through Saturday, 9 AM to 6 PM ET. Drop windows carry uptime and response commitments, and your EVEN team confirms the coverage commitment for your specific window during setup.
If you're a fan
Email [email protected] with your receipt number. EVEN handles fan support across every module: music access, orders, payments, chat, presales, and hotels. The receipt number arrives by email right after purchase and is the fastest way to find an order.
If you're a partner
Agents, managers, promoters, and independent executives earn on campaigns they bring to EVEN. Ask us about the partner program on the same call, or email [email protected] and say what you're bringing.