Book a call with Artist Relations from the Studio page, or email [email protected] and someone will route you. Which route you take depends on where you are with EVEN.
If you are exploring Studio
Studio is invite only. Book a call with Artist Relations, or come in through your label, distributor or partner contact at EVEN. Studio works for independent artists and major-label artists.
If your campaign is already running
Use the shared thread with your EVEN team. Every campaign runs one, staffed by a dedicated group across Client Services and Artist Relations, from kickoff through the campaign. It is faster than email, and it keeps your whole team reading the same history. Send anything urgent in a drop window there.
Support hours
[email protected] is answered Monday through Saturday, 9 AM to 6 PM ET. Drop windows carry uptime and response commitments, and your EVEN team confirms the coverage commitment for your specific window during setup.
If you are a fan
Email [email protected] with your receipt number. EVEN handles fan support across every module: music access, orders, payments, chat, presales and hotels. Your receipt number arrives by email right after you buy, and it is the fastest way for support to find your order.
If you are a partner
Agents, managers, promoters and independent executives earn on campaigns they bring to EVEN. Ask about the partner program on the same call, or email [email protected] and say what you are bringing.